Return to Help Index
|How do I create an account?|
|1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
|How do I edit my account information?|
|Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.|
|How much is my shipping?|
We offer free shipping on all DOMESTIC orders over $25. Once $25 has been added to your cart, there will be a drop down option to select the free shipping. We are sorry but the Free Shipping option is not available for International Orders. You do have the option to pay for faster shipping methods. Below is a chart of our shipping prices:
|I forgot my password.|
|Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.|
|How do I return my product?|
|Please click here for more information on returning an item.|
|I received the wrong product.|
|If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.|
|What is your return policy?|
|We offer a 100% satisfaction guarantee. If for any reason you're not completely satisfied we will gladly accept a return for exchange or for refund (less S&H), provided the item is returned within thirty (30) days from date of shipment. See our terms and conditions for full details, including our policy for gift returns.
There is a $4.50 "restocking fee" on returned shirts. This fee only applies to straight returns and not size exchanges.
|When will my order ship?|
|Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.|